No Emergency Medical Services
© Hampstead Hospital 2012. All rights reserved.
Quality & Safety
Our Hampstead Hospital considers high quality behavioral health services in a safe environment to be our top priority. To achieve this goal, we regularly collect and
review quality and safety measures related to all aspects of our services, to ensure that we meet regulatory and accreditation requirements, measure up to other
behavioral health inpatient facilities, and meet the needs of our patients and families.
To achieve our patient satisfaction goals, a satisfaction survey is given to patients prior to discharge. It is our hope that all patients will complete this survey honestly
and return it to us in the prepaid, self-addressed envelope. It is through the comments and suggestions made by patients that we are able to improve each patient's
stay at Hampstead Hospital.
Our Mission, Vision, and Values
Hampstead Hospital will be the regional leader of high acuity mental health services. Using our natural ability, competitive advantage and strategic relationships, we
will provide an innovative continuum of care that will maintain our status as a cutting edge behavioral health system.
Hampstead Hospital is committed to providing our patients and families with effective treatment in a safe and caring environment.
Keeping our patients safe
Taking responsibility for the care of our patients
That inspires integrity, creativity, and innovation
Working together with mutual respect
Pursuing the highest standard of ethical care
Committed to a culture of safety and quality
Assure continued hospital operations through systems and process improvement strategies
Foster a hospital-wide culture that supports and provides safety and quality of care, treatment, and services
Provide consistent leadership that aligns the hospital's mission, vision, values, and goals
Accreditation and Licensure
Hampstead Hospital is committed to providing safe, high-quality care and treatment, through continuous Joint Commission standards compliance. Individuals with concerns about patient
care and safety are encouraged to contact the Hampstead Hospital Patient Advocate (800-600-5311 or 603-329-5311). For unresolved patient safety concerns, contact the Joint Commission at
either of the following:
At www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website
By fax to 630-792-5636
By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181
Hampstead Hospital is proud that our compliance with the National Patient Safety Goals was validated by The Joint Commission in 2015:
Identify patients correctly
Improve staff communication
Use medicines safely
Identify patient safety risks
Center for Medicare and Medicaid Services (CMS)
Hampstead Hospital is certified by the Center for Medicare and Medicaid Services.
State of New Hampshire
Hampstead Hospital is licensed by the State of New Hampshire.